Privacy policy

Effective Date: 21 June 2026

Welcome to Saraswati Enterprises. We respect your privacy and are committed to protecting the personal information you provide while using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared.

1. Business Information

Store Name: Saraswati Enterprises
Legal Name: Aftab
Business Type: Proprietorship
GSTIN: 33CNXPA9826Q1Z1

Registered Business Address:
Floor No. 2, Building No. 3, Aftab
Anna Salai
Chennai, Tamil Nadu – 600001, India

2. Information We Collect

When you visit our website, create an order, or contact us, we may collect information such as:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Order and purchase details
  • Payment-related information
  • Customer support communications
  • Device and browser information
  • IP address and website usage information

We collect only the information reasonably necessary to operate our store and provide our services.

3. How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders.
  • Arrange shipping and delivery.
  • Process payments.
  • Provide customer support.
  • Handle returns, refunds, exchanges, and cancellations.
  • Send order and delivery updates.
  • Prevent fraud and unauthorized transactions.
  • Improve our website, products, and services.
  • Maintain business and transaction records.
  • Comply with applicable legal and regulatory requirements.

4. Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

We generally do not directly store complete payment-card information on our website. Payment information may be processed by the relevant payment provider according to its own privacy and security practices.

5. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors
  • Courier and logistics providers
  • Website hosting providers
  • Technology and service providers
  • Analytics providers
  • Customer-support providers
  • Government authorities or legal bodies where required by law

We do not sell customers' personal information as a business commodity.

6. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Understand website usage.
  • Improve website performance.
  • Provide relevant website functionality.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary for:

  • Order fulfilment.
  • Customer support.
  • Returns and refunds.
  • Accounting and business records.
  • Legal and regulatory requirements.
  • Resolving disputes.
  • Fraud prevention and security.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. Customer Rights

Subject to applicable law, customers may request correction of inaccurate personal information and may make reasonable requests concerning their personal information held by us.

Privacy-related requests can be submitted through the customer-support/contact details provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information has been collected from a child in circumstances where such collection is not appropriate, we will take reasonable steps to address the situation.

12. Changes to This Privacy Policy

Saraswati Enterprises may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on the website with a revised effective date.

13. Contact Us

Saraswati Enterprises
Legal Name: Aftab
GSTIN: 33CNXPA9826Q1Z1
Business Type: Proprietorship

Registered Address:
Floor No. 2, Building No. 3, Aftab
Anna Salai
Chennai, Tamil Nadu – 600001, India

For privacy-related questions or requests, please contact us through the customer-support details provided on our website.

This Privacy Policy should be read together with our Terms & Conditions, Shipping Policy, and Return & Refund Policy.