Terms of service

Effective Date: 21 June 2026

Welcome to Saraswati Enterprises. By accessing or using our website and purchasing products from us, you agree to the following Terms & Conditions.

1. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation.
  • Harm or interfere with the website.
  • Attempt unauthorized access to our systems.
  • Misuse website content or services.

2. Products & Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours, and other information are accurate.

However, minor variations in colour, appearance, packaging, or presentation may occur due to screen settings, manufacturing variations, or supplier packaging.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the purchase process.

In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been made.

4. Orders

Placing an order constitutes a request to purchase the selected product.

We reserve the right to accept, reject, or cancel an order in circumstances such as:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Incorrect or incomplete customer information.
  • Suspected fraudulent or unauthorized transactions.
  • Other circumstances permitted under applicable law.

If an order is cancelled after payment, the applicable refund will be processed.

5. Payment

Customers must provide valid and accurate payment and billing information.

Payments may be processed through third-party payment gateways. We do not directly store sensitive payment information such as complete card details unless specifically stated otherwise.

6. Shipping & Delivery

Orders are generally processed within 1–3 business days.

Delivery generally takes around 3–7 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control.

For complete details, please refer to our Shipping Policy.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Eligible products may generally be returned within 7 days of delivery, subject to the conditions mentioned in that policy.

8. Order Cancellation

Customers may request cancellation before an order is dispatched.

Once an order has been dispatched, cancellation may not be possible. In such cases, the applicable return process may be followed after delivery.

9. Intellectual Property

Unless otherwise stated, all website content including:

  • Logos
  • Brand names
  • Text
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Other materials

is owned by or used by Saraswati Enterprises with appropriate rights or permission.

You may not copy, reproduce, distribute, modify, or commercially use our content without appropriate authorization.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier providers, hosting services, analytics tools, or other service providers.

Their services may be subject to their own terms and policies.

11. Website Availability

We aim to keep our website available and functional, but we do not guarantee uninterrupted or error-free operation at all times.

Temporary interruptions may occur because of maintenance, technical issues, server problems, network failures, or other circumstances.

12. Limitation of Liability

To the extent permitted by applicable law, Saraswati Enterprises shall not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, third-party service interruptions, or events outside our control.

Nothing in these Terms is intended to exclude or restrict any consumer right or remedy that cannot legally be excluded.

13. Consumer Protection

These Terms are intended to operate consistently with applicable Indian laws and consumer-protection requirements, including the Consumer Protection Act, 2019 and applicable e-commerce rules. The Department of Consumer Affairs currently lists the Consumer Protection (E-Commerce) Rules, 2020 and the 2026 amendment rules. Consumer Affairs

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided during your interaction with our website.

15. Changes to These Terms

Saraswati Enterprises may update these Terms & Conditions from time to time.

Any updated version will be published on this website with the revised effective date.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

17. Contact Information

Saraswati Enterprises
Legal Name: Aftab
GSTIN: 33CNXPA9826Q1Z1
Business Type: Proprietorship

Registered Business Address:
Floor No. 2, Building No. 3, Aftab
Anna Salai
Chennai, Tamil Nadu – 600001, India

For any questions regarding these Terms & Conditions, orders, returns, refunds, or other services, please contact us through the customer-support details provided on our website.